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Privacy Notice
Effective Date: 1st of February 2025

Peppol EDGE values your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your Personal Data when you use our website or engage with our services. Your trust matters — and your data will never be shared without your explicit consent.

“Personal Data” refers to any information that can directly or indirectly identify you, and includes data categorized as personal information under applicable privacy and data protection laws. This does not include anonymized, aggregated, or otherwise de-identified information.

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Who We Are
Peppol EDGE is the data controller for the purposes of this Privacy Notice. We are a privately owned initiative based in Louvain-la-Neuve, Belgium, focused on delivering secure, sovereign infrastructure for Peppol connectivity.
We combine decades of expertise in B2B integration, data privacy, digital infrastructure and e-invoicing.

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Contact Us
If you have any questions about this Privacy Notice or how we handle your data, please contact us at:
📧 privacy@peppoledge.com

How We Collect Personal Data
Information you provide directly:

When contacting us via our website, email, or any other method.

When subscribing to a newsletter, attending a webinar, or registering for our services.

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Information we collect automatically:

Technical data such as IP address, browser type, device identifiers, and browsing behavior.

This data is collected via cookies and similar technologies. For more details, please refer to our Cookie Policy (link to be inserted if applicable).

How We Use Your Personal Data
We only process your Personal Data in accordance with applicable law and under one of the following legal bases:

You have given us your explicit consent (which you may withdraw at any time);

The processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract;

The processing is necessary for compliance with a legal obligation;

The processing is based on our legitimate interest, provided that such interest is not overridden by your rights and interests.

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Your data may be used to:

Respond to your inquiries and deliver relevant services (legitimate interest);

Send updates or marketing content, if you opted in (consent);

Improve our website’s user experience and system performance (legitimate interest);

Notify you about important changes or legal updates (legal obligation or legitimate interest).

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Data Transfers
Your personal data is stored and processed within the European Economic Area (EEA).
We do not transfer personal data outside the EEA. If such a transfer were to occur, it would be subject to appropriate safeguards, such as standard contractual clauses approved by the European Commission.

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Data Security
We take your data security seriously. Peppol EDGE implements appropriate technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.

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Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law. You may request deletion of your data at any time.

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Your Rights
Under the GDPR, you have the following rights regarding your Personal Data:

The right to access and receive a copy of your data;

The right to rectify incorrect or outdated data;

The right to erasure (“right to be forgotten”) in certain cases;

The right to object to processing or restrict it under specific conditions;

The right to data portability, where applicable;

The right to withdraw your consent at any time.

To exercise these rights, please contact us at: privacy@peppoledge.com
You also have the right to lodge a complaint with the Data Protection Authority in Belgium (Autorité de protection des données).

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Third-Party Links
Our website may include links to third-party sites. Peppol EDGE is not responsible for their content or privacy practices. Please review their policies before sharing any personal data with them.

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Changes to This Notice
We may update this Privacy Notice from time to time. The revised version will be published on our website with an updated “Effective Date.” In case of material changes, we will notify you directly where feasible.